Growing Your Emotional Intelligence
The results from better team leadership are profound and measurable. Consider the researchers at Gallup, they found manager’s behaviors explain 70% of employees’ daily work engagement, focus, and energy.
Consider what happened to Caterpillar, the world’s largest construction equipment manufacturer. After enhancing and training managers in soft disciplines of emotional intelligence, they found performance jumped by an astounding 70%, customer satisfaction by 34%, and absenteeism, turnover, and overtime dropped too, yielding an 8.8-million-dollar annual savings.
Caterpillar made it a priority to be both smart and healthy. They made this a management priority across the entire “tough as nails” brand. Wouldn’t you?! Today, the company has found its best team leaders run business units that meet or exceed performance goals 40% more often than other units.
Good news: It’s possible to lead your team to major improvements as well, no matter what you are seeking to achieve.
What should your team focus on?
- Self-awareness
- Self-regulation of emotions
- Stress management
- Team collaboration
- Optimism and positivity
- Impulse control
- Personal drive and courage
- Communication skills
- Empathy and connections
- Coaching and mentoring skills
- Tools and actionable strategies responding to stress, pressure, and challenges
- Decision making under pressure
- Inspiring team development
The soft skills are the hard stuff when it comes to leadership. I like to say emotional intelligence is not just soft skill sets, it’s hard-edge leadership skills that lead to bottom line actionable results. You can learn more about my keynote program, Emotional Intelligence for Extraordinary Leadership here.
Here’s to building better leaders!
—Steve
As a master storyteller, Steve has unparalleled ability to communicate dynamic business and leadership truths through stories, anecdotes and humor. Harness the power of the “number one” predictor of professional success, impact, leadership, high performance and sustainable relationships in business and life. Steve’s highest rated keynote presentation.
To book Steve today, contact Michelle Joyce!
(For information on keynote presentations, team workshops, and one on one coaching.)
“The purpose of Leadership Quest is to help professionals develop their personal leadership, vision and emotional intelligence. Everyday I strive to help leaders and teams achieve their desired goals in sales productivity, leadership, time maximization, and life-balance. ”
About the Author
Steve Gutzler is the President of Leadership Quest, a Seattle-based leadership development company. Steve is a dynamic, highly-sought-after speaker who has delivered more than 2,500 presentations to a list of clients including Microsoft, Starbucks, the Seattle Seahawks, Pandora Radio, Boeing, Cisco, Starwood Corporation, the Ritz Carlton group, and the U.S. Social Security Administration. He recently was voted #1 by the readership of Huffington Post as the Most Inspirational Leader on Social Media.
A published author on leadership and emotional intelligence, Steve resides near Seattle with his wife Julie where they enjoy time with their three adult children and six grandchildren.
